App Privacy Policy

1. Introduction

Lucky Journey Tourism provides mobile applications on Google Play. We offer this Privacy Policy to inform you of our practices regarding the collection, use, disclosure, and protection of information relating to these applications.

2. Information we receive

By installing our mobile application from Google Play, you authorize the app to collect, store, and use information as described in this Privacy Policy.

Depending on the app, we may need access to certain information such as contacts, photos, or videos to improve your experience. We do not store this information on our servers at this time. Any access is primarily to enrich your use of the application.

If we begin storing any of the above on our servers in the future, we will do so only to improve your experience and in line with this policy and applicable law.

3. Customer support

When you contact our support team, we may collect and store the contact details you provide (typically your name and email), along with information about your use of the app, so we can respond to your request. We may retain the correspondence and related information as needed to assist you.

4. Children’s privacy

Our services are designed with the Children’s Online Privacy Protection Act (COPPA) in mind. We do not knowingly collect personal information from children under 13. If we learn that a user under 13 has provided personal information through a support request or otherwise, we will not use that information and will delete it in a secure manner where feasible.

5. Location information

We do not use or collect your precise geographic location.

6. Third-party analytics and advertising

Our applications may use third-party services for ads and analytics. Those providers may collect or store usage or device-related data under their own terms. Details beyond what we describe here are governed by each provider’s policies.

7. Security of your information

We implement reasonable safeguards to protect information handled by our applications. No method of transmission or storage is completely secure; we cannot guarantee that unauthorized access, hacking, data loss, or other incidents will never occur. Please protect your device and accounts, and contact us if you suspect a problem.

8. Use of the application

You use our applications at your own risk. While we work to deliver reliable software, we do not warrant that the apps will be error-free or uninterrupted. To the extent permitted by law, we are not liable for any loss, damage, or costs arising from your use of the applications.

9. Changes and contact

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for the latest information.